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Coronavirus Update

The safety and well being of our guests and associates is of paramount importance to MGV.

We are closely monitoring the novel corona virus (COVID-19) updates from the World Health Organization and Government agencies. The hotel has implemented these precautionary hygiene measures across our hotels based on instructions received from the Ministry of Health and Family Welfare on the guidelines for prevention of transmission of the COVID-19 virus. While you plan to make the best of your holiday, we wish to assure you that all our resorts are taking necessary care to keep you safe from COVID-19, in line with the guidelines of the World Health Organisation (WHO). Our teams have put in place a process to sanitize high contact areas, check the temperature of our guests before entering the lobby, placed hand sanitizers at all key areas and provide quick access to doctors nearby, when needed. If a guest displays any symptoms they would be reported to the local health authorities for further advice. These measures are for the safety and health of all our guests, employees and the local community. We encourage you to travel with care and Holiday Safe!

  • Training at all hotels to sensitive associates to the protocol prescribed by Government of India for personal hygiene and COVID – 19.
  • Hotels are measuring body temperatures of all guests, associates and vendors using non-invasive laser thermometers.
  • Repeated surface cleaning and sanitization of all areas, including increased access to alcohol-based hand sanitizers at prominent locations.

Guests who have booked through travel agents or other third parties are advised to contact their booking provider for information on their cancellation policies. For reservations made as part of a group booking, please contact your meeting organizer for further assistance. For further assistance, guests can reach out to us on our toll-free numbers available on: Toll-free numbers or write to us at [email protected]

For Marriott Grand Vacations, guests can reach out to us at [email protected]; 1800 313 8009 (Toll Free)

We thank you for your understanding and look forward to welcoming you to our hotels & resorts soon.